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Marketing Case Study: A Step Above Flooring

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Cincinnati Marketing: A Step Above Flooring

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Where We Started

A Step Above Flooring is a Cincinnati flooring company that has been offering consumers options for many years now. They had done a great job of making sure they always did social media posts and blogs but hadn't created a strategy for them. This is not uncommon for many small businesses as owners have so much to do, that creating a strategy of how to make all of their marketing work in unison does not often happen.  

After trusting Legend Web Works with their website presence for nearly ten years, they decided after the pandemic it was time to have a strategy for their marketing and have one less thing on their schedule to do.

Gaining Traction

With superior customer service and great word of mouth, A Step Above Flooring has always done well. They had tremendous sales during the pandemic and wanted to hold onto the traction. They also knew that some of their competitors did better than them online and they wanted to make sure they were more competitive online to complement their customer service.  

Crafting a Plan

We began to work with this family-owned business on creating a plan that would be mostly marketing focused by also reviewing their Search Engine Optimization to help everything complement one another.

Social Media Posts

We worked with their team to craft a plan for social media to help engage their current followers more as well drawing in new followers. We worked with them to create a variety of different posts to see how different types of posts would work including:

  • Project Based Posts
  • Educational Posts
  • Entertainment Posts  


We have been curating two blogs a month for them each month to help with two factors - giving fresh content to search engines for SEO, but also creating articles that can be shared on social media to continue to draw in more people for casually scrolling their social media feed to engaging them on site.

With dozens of new blogs over the past two years, their blogs have started to rank as some of the top pages on their site drawing in hundreds of clicks and thousands of impressions from Google.  

Often ignored by businesses, having this fresh content consistently helps not only potential customers learn about your business, but also search engines.

a step above flooring website on phone and computer

What were the Digital Results?

  • Over 5,000 new visitors to their website in the 4th quarter of 2022 and 1st quarter of 2023 combined.
  • 85% of site users coming from Facebook engage with the website.
  • Showing on page one of Google for numerous keywords
  • Over 9,000 impressions to their social media in the 4th quarter of 2022 and 1st quarter of 2023 combined.

Would you like to see how we can help your brand? Fill out the Free Digital Audit form below to schedule a time with our team to review your digital footprint so we can discuss how to elevate your brand and marketing.

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